FAQ

STORAGE :

Store In A Cool, Dry Location Or A Wine Fridge Between 60-70 Degrees.

We do not recommend refrigerating them.

Our bonbons are meant to be enjoyed within 2- 3 Weeks of receiving them.

Our Jars are meant to be enjoyed within 1-2 months of receiving them.

SHIPPING :

Shipping happens between Monday – Tuesday following production via USPS or UPS.

We currently offer free shipping for all domestic orders exceeding a final total of $75 (Hawaii and Alaska not inlcuded)

We make every effort to ship our products as carefully as possible so that they can be enjoyed the way you intended. To ensure our product’s best quality when distributing, our Shipping Prices Are Based On The Delivery Options From USPS.

All Products Are Packaged With Ice packs And In Protective Materials To Guarantee Your Chocolates Arrive Safely.However, we are not responsible for any melted or damages to your chocolates/treats that may occur during shipping/delivery.

We Do Not Ship To PO Boxes. We Will Send You A Tracking Number Once Your Order Has Been Shipped. Please Make Sure There Is Someone At The Address To Accept The Package So That The Order Is Not Left Outside where it could be affected by the Weather.

Please track your packages using your emailed tracking number to ensure the integrity of your chocolates.

DISCLAIMERS:

We are not responsible for theft, damages, invalid addresses or delays once your order has been shipped. We are not able to issue refunds as all sales are final.

HOW DO YOU USE THE JARS?

I like to call the jars "HIGH END NUTELLA"

You can use them any way you want.

- put it in your coffee

- put it on your toast

- dip your fruit in it

- pour it over ice cream

or simply eat it with a spoon! (my favorite way)

Do You Offer Wholesale Prices?

Yes we do! Please email us at shebdchocolates@gmail.com

if you are interested in our Wholesale prices.